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Meet the Silver Apples: Steve Carbone
Meet 2022 Silver Apple Award Honoree: Steve Carbone, Chief Digital Officer at MediaCom On behalf of the Marketing Club of New York (MCNY), The Customer recently interviewed several honorees – leading...
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Meet the Silver Apples: Andrew Yost
Meet 2022 Silver Apple Award Honoree: Andrew Yost, CMO at HomeServeUSA On behalf of the Marketing Club of New York (MCNY), The Customer recently interviewed several honorees – leading up to the...
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Meet the Silver Apples: Michael Wooh
Meet the Silver Apples: Michael Wooh, Head of Global Marketing at Gurobi Optimization On behalf of the Marketing Club of New York (MCNY), The Customer recently interviewed several honorees – leading...
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More C Suites Need This New Officer – Chief Customer Officer
One of the favorite learnings in my career has been The Goldfish in the Bowl syndrome. This simply means – being the goldfish in the bowl – we do not see ourselves as others do. In our business...
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How to Recession-Proof Your Customers
It’s about keeping your closest customers even closer. Most of my week last week was spent at the annual NRF event in New York meeting with, interviewing, demo-ing and listening to some of the...
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Customerland Ep 12: How to Grow Your Business Like a Weed
SPECIAL EDITION What is it about some business that seem to transcend the “normal” trajectory of growth and end up far ahead of the curve – well beyond their competitors? In this special edition of...
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3 Ways to Fuel Innovation and Performance
Over the past two years, businesses have experienced unprecedented operational disruptions and market uncertainties due to the COVID-19 pandemic. Accordingly, many business executives are prioritizing...
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The Power of Passion in Effective Business Strategy
Passion is a funny thing. It drives us to do the most incredible, and sometimes, the most challenging things. Join us as Nick Leighton recounts a captivating episode of his work with the United...
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